Rates and Billing

Fixed Price Services

We provide certain services at a fixed price if you deliver your computer to our shop and leave it for a weekend.

• SSD Upgrade $200
• New Computer Recommendation FREE (from the computer manufacturer of your choice)

One hour minimum visit

A minimum visit of one hour is required for all on-site visits. We charge a nominal trip-charge, which we waive if paid on the date of service. After the first hour, time is billed in 15-minute increments, at the regular rate. Should the initial problem take less than an hour to fix, other problems and maintenance can be addressed to fill out the hour.

Short phone calls encouraged

Phone calls lasting less than 15 minutes are not billed. By encouraging short informational calls we hope to prevent minor problems from turning into major issues, while fostering an open atmosphere.